Last updated: September 24, 2026

Thank you for ordering Trillions on the Table. This policy covers preorder cancellations, refunds, returns, damaged books, and large organizational orders purchased through this store.

1. Preorder payment and cancellations before fulfillment

Paperback and hardcover preorders are currently expected to ship between November 16 and November 30, 2026. Your payment method is charged in full when you place the preorder.

If your order has not entered fulfillment or been marked shipped, you may cancel it for a full refund.

To request cancellation, use the Contact page and include your order number.

Once fulfillment has begun or the order has been shipped, the post-shipment rules below apply.

2. Damaged, defective, or incorrect books

If your order arrives damaged, defective, or incorrect:

• Contact us within 14 days of delivery.
• Include your order number.
• Include photos of the issue when reasonably possible.

After we verify the problem, we will provide a replacement or refund, as appropriate, at no additional shipping cost to you.

3. Change-of-mind returns

Unopened and unused physical books in resalable condition may be returned within 14 days of delivery.

For a change-of-mind return:

• Contact us before sending the book back so we can provide return instructions.
• Return shipping is the customer's responsibility unless we agree otherwise in writing.
• Original shipping charges are not refundable unless required by law or unless the return results from our error.
• Opened, marked, damaged, or used books are not eligible for a change-of-mind return.

Approved refunds will be issued after the returned item is received and inspected.

4. Preorder bonuses

Preorder bonuses, digital resources, event invitations, or other promotional benefits provided with a preorder are not separately redeemable for cash.

Canceling an eligible physical-book preorder before fulfillment remains subject to the cancellation terms above, even if a preorder-related communication or invitation has already been sent.

5. Bulk, sponsor, and partner orders

Orders of 5 or more copies may qualify for bulk pricing.

Very large bulk, sponsored-distribution, corporate, event, or Founding Partner orders may be governed by separate written terms, a quote, invoice, or agreement. Those accepted written terms will control if they conflict with this policy.

6. Refund timing

Approved refunds are issued to the original payment method.

After we process a refund, it may take approximately 5–10 business days for the credit to appear, depending on your bank, card issuer, or payment provider.

7. Shipping problems

For packages that are lost in transit, materially delayed, or returned to sender, contact us through the Contact page with your order number so we can review the shipment and available options.

8. Exclusive store refund and return terms

Except where applicable law requires otherwise, refunds, returns, replacements, and preorder cancellations are available only as expressly stated in this policy. No employee, contractor, fulfillment provider, or third party may modify these terms unless the change is confirmed by us in writing.

9. Contact

For cancellation, refund, return, or replacement requests, use the Contact page and include:

• Your order number.
• The reason for the request.
• Photos if the request involves damage, defects, or an incorrect item.